Terms of Service

Last updated: February 2026

These Terms of Service ("Terms") govern your use of the Denver Party Ride website (denverpartyride.com) and our transportation booking services. By using our website or booking a vehicle through us, you agree to these Terms.

Nature of Service

Denver Party Ride operates as a transportation booking service. We may fulfill your booking directly using our own fleet, or we may arrange service through affiliated transportation providers ("Service Partners"). By booking through Denver Party Ride, you acknowledge and agree that your transportation may be provided by a Service Partner rather than directly by Denver Party Ride.

Service Partners & Liability

When a Service Partner fulfills your booking, that Service Partner is solely responsible for the transportation service, including vehicle condition, driver conduct, insurance coverage, and on-the-ground operations during your trip. Denver Party Ride facilitates the booking, handles customer inquiries, and works to resolve issues, but we are not the carrier or operator in cases where a Service Partner provides the transportation.

Complaints regarding the transportation service itself (vehicle issues, driver conduct, on-site problems) should be directed to the Service Partner. Contact information for your Service Partner will be provided at the time of booking confirmation. Denver Party Ride will assist in facilitating communication but is not liable for the acts, omissions, or service quality of any Service Partner.

Reservations & Deposits

A signed rental agreement and a 50% deposit are required to confirm your reservation. The remaining balance is due 7-14 days before your event. For bookings made within 7 days of the event, full payment is required at the time of booking. Reservations are not confirmed until the deposit is received.

Cancellation Policy

Cancellations made 30 or more days before the event receive a full refund minus a processing fee. Cancellations made 14-30 days before the event receive a 50% refund. Cancellations within 14 days of the event are non-refundable. All cancellations must be submitted in writing to info@denverpartyride.com.

Passenger Conduct

Passengers must follow all instructions from the chauffeur. Standing while the vehicle is in motion is prohibited. All passengers must be seated with seatbelts fastened where available. Smoking, vaping, and illegal substances are not permitted on any vehicle. If alcohol is present, all passengers must be 21 years of age or older. The renter is responsible for the conduct of all passengers.

Damage & Cleanup

The renter is responsible for any damage to the vehicle caused by passengers during the rental period. A cleaning fee may be assessed if the vehicle requires excessive cleaning beyond normal use. Damage fees will be charged to the card on file.

Vehicle Capacity

Vehicles cannot be loaded beyond their stated seating capacity. This is a safety regulation and is strictly enforced. If additional passengers arrive beyond the reserved capacity, they will not be permitted to board.

Overtime & Extensions

If your event extends beyond the reserved time, overtime charges will apply at the hourly rate. Extensions are subject to vehicle availability. Your chauffeur will confirm availability before any extension begins.

Liability

Denver Party Ride's liability is limited to the booking coordination fees we receive. We are not responsible for lost, stolen, or damaged personal property left in any vehicle. When a Service Partner fulfills your booking, that partner carries their own commercial liability insurance and is responsible for all claims arising from the transportation service.

Communications Consent

By submitting a contact form on our website, you consent to receive calls and texts from Denver Party Ride regarding your booking inquiry. You may also separately opt in to receive promotional communications. Consent to be contacted is not a condition of purchasing any service. You may opt out at any time by replying STOP to any text or emailing info@denverpartyride.com. For full details, see our Privacy Policy.

Force Majeure

Neither Denver Party Ride nor any Service Partner is liable for failure to perform due to circumstances beyond reasonable control, including but not limited to severe weather, road closures, natural disasters, government actions, or other events of force majeure. In such cases, we will work with you to reschedule or provide a refund.

Website Use

All content on this website is the property of Denver Party Ride and is protected by copyright law. You may not reproduce, distribute, or modify any content without written permission. Our Privacy Policy governs the collection and use of your personal data.

Modifications

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the new Terms.

Contact Us

Questions about these terms? Contact us at info@denverpartyride.com or call/text 303-536-7879. You can also visit our About page, read our customer reviews, or request a quote.